Digital/ Public Sector

IBTECAR developed an innovative "Life Events"-based public service bundling model for GIZ in Jordan, which is set to significantly enhance government-to-citizen digital services. This strategic approach aims to streamline the delivery of public services, reducing inefficiencies and dramatically improving the citizen experience by aligning digital services with critical life events such as birth, education, employment, and retirement. The project is a cornerstone in supporting the broader goals of Jordan’s National Digital Transformation Strategy and Public Sector Modernisation Roadmap, demonstrating our...